What we offer:

Our process:

Turnaround: 3–7 business days (depending on complexity)

Price: R750 per project

• Request a quote

Unlimited revisions available on premium packages

What we offer:

Our process:

Technologies we use:

Turnaround: 10–21 business days

Price: From R1,200 (one-time) or R400/month (including hosting & maintenance)

• Get a quote

Free domain + SSL included on annual plans

What we offer:

Example use cases:

Our process:

Turnaround: 5–15 business days (depending on complexity)

Price: From R650 (simple chatbot) to R15,000 (custom workflow)

• Book a free AI audit

No monthly subscription required for most tools — pay once, own it.

What we offer:

We work with:

Our process:

Turnaround: 3–20 business days (depending on data size)

Price: From R2,500 (setup) + usage-based cloud costs

• Get a cloud readiness assessment

We also help you claim free cloud credits (AWS up to $5,000).

What we offer:

Support plans:

What's NOT included:

Our process:

• Schedule a free IT audit

No long-term contract — cancel anytime.

FIRAFICAL (PTY) LTD – Refund and Cancellation PolicyLast Updated: May 2026At FIRAFICAL (PTY) LTD, we want to ensure a transparent and fair experience for all our customers purchasing ICT hardware, digital goods, and professional services. Please read our policy regarding returns, refunds, and cancellations below.1. ICT Hardware & Physical GoodsDefective or Damaged Items: If you receive a hardware item that is defective, damaged, or incorrect, you must report it to us within 7 days of delivery at [email protected]. We will arrange for an assessment, and if approved, you will be eligible for a repair, replacement, or full refund.Change of Mind Returns: We accept returns if you change your mind, provided that the request is made within 7 days of delivery. You must provide a clear, valid reason for the return. To be eligible, items must be unopened, unused, and in their original packaging.Return Shipping Costs: For all returns (including change of mind), the customer is responsible for covering the courier and delivery costs back to our facilities.Restocking Fees: We do not charge any restocking fees for returned items.2. Technical & Digital Services (Web Development, Design, etc.)Deposits: We do not require upfront deposits or milestone payments to initiate general service projects.Project Cancellation: If you wish to cancel a digital project mid-production, you must provide a clear, written reason for the cancellation to [email protected].Completed Work: Cancellations will not affect or result in refunds for work that has already been fully completed, delivered, and paid for.3. Processing RefundsOnce your return is received, inspected, or your cancellation reason is reviewed, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original method of payment via our payment gateway (Paystack) or (PayPal) within 5–10 business days.

FIRAFICAL (PTY) LTD – Terms of ServiceLast Updated: May 2026Welcome to FIRAFICAL (PTY) LTD ("Company", "we", "our", "us"). By accessing our website and utilizing our ICT reselling and digital services, you agree to comply with and be bound by the following Terms of Service.1. Business InformationRegistered Name: FIRAFICAL (PTY) LTD
Physical/Registered Address: Stand Number 130, Tshitavha, Thohoyandou, 0950, South Africa
Contact Email: [email protected]2. Pricing and CurrenciesMulti-Currency Support: Our platform supports transactions in multiple currencies. The final amount charged will be displayed at checkout in your selected or local currency.Price Fluctuations: Due to the volatile nature of the ICT hardware market and distributor supply lines, our prices are subject to change every two days.Price Protection: Price changes will never affect already closed and settled payments. The price you pay at checkout is locked and final for that specific transaction.3. Customer Obligations & CancellationsCustomers agree to provide accurate, current, and complete information during checkout and registration.We reserve the right to cancel orders or service agreements if fraudulent activity, incorrect pricing due to system errors, or stock unavailability from our distributors occurs. If we cancel an order under these circumstances, a full refund will be issued.4. Limitation of LiabilityFIRAFICAL (PTY) LTD shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of hardware products sold or the temporary downtime of digital services provided.

FIRAFICAL (PTY) LTD is committed to protecting your privacy and ensuring your personal information is handled securely and in line with applicable data protection laws (including the Protection of Personal Information Act - POPIA).1. Information We CollectWhen you make a purchase or request a service, we collect personal details necessary to process your transaction and deliver products, including your name, email address ([email protected] is our point of contact), delivery address, and phone number.2. Payment SecurityAll financial transactions and payment data are handled securely through our PCI-DSS compliant payment gateway partner, Paystack. FIRAFICAL (PTY) LTD does not store or have access to your credit card numbers or banking credentials.3. How We Use Your InformationWe use your information strictly to:1.Process payments and fulfill hardware shipments via our courier partners.2.Communicate with you regarding order updates, project milestones, or support queries.3.Comply with legal and tax obligations in South Africa.